Umsebenzi Oyinhloko: Isipiliyoni Sokungenisa Amakhasimende Nge-Phygital Isicatshulwa Sencwadi: Ukwenziwa kwamadijithali kwamakhasimende kanye nemikhiqizo ehlukahlukene kuhlanganiswe kunkundla eyodwa yiThimba Lokuklama Insizakalo le-Akbank ngendlela ye-phygital ukuze kufinyeleleke ngaphandle kwamagatsha. Ngokungafani nabancintisana nabo, izinhlanganisela zemikhiqizo eminingi eyenzelwe ngokuqondene nomuntu zihlinzekwa ngokugeleza okukodwa, okuvumela ukusetshenziswa kwedijithali kwemikhiqizo efika kwe-7. Iphepha kanye nokuba khona ngokomzimba kuyaqedwa ngokuvunywa kwekhontrakthi yedijithali, okwethulwa njengokuqamba kwabo kokuqala kokusetshenziswa kwe-mobile. Imodeli yokudayisa esekelwe emivuzweni iyasetshenziswa ukuze kwandiswe kokubili ukujula kobudlelwano namakhasimende kanye nokusebenza kahle kokudayisa.

Igama lephrojekthi : Nextgen SME sales and service model, Igama labaklami : Akbank Service Design Team, Igama leklayenti : AKBANK T.A.Ş..

Ama-Design Legends angabaklami abadume kakhulu abenza Umhlaba wethu ube indawo engcono nemiklamo yabo emihle. Thola abaklami beensumansumane nemiklamo yabo emisha yomkhiqizo, imisebenzi yobuciko bokuqala, ubuciko bokwakha, amasu wemfashini avelele namasu wokuqamba. Jabulela futhi uhlole imisebenzi yokwakha yokuqala yabaklami abawine imiklomelo, abaculi, abakhi bezakhiwo, abasunguli kanye nemikhiqizo emhlabeni jikelele. Thola ukuphefumlelwa ngemiklamo yokudala.