Umsebenzi Oyinhloko: Isipiliyoni Sokungenisa Amakhasimende Nge-Phygital Isicatshulwa Sencwadi: Ukwenziwa kwamadijithali kwamakhasimende kanye nemikhiqizo ehlukahlukene kuhlanganiswe kunkundla eyodwa yiThimba Lokuklama Insizakalo le-Akbank ngendlela ye-phygital ukuze kufinyeleleke ngaphandle kwamagatsha. Ngokungafani nabancintisana nabo, izinhlanganisela zemikhiqizo eminingi eyenzelwe ngokuqondene nomuntu zihlinzekwa ngokugeleza okukodwa, okuvumela ukusetshenziswa kwedijithali kwemikhiqizo efika kwe-7. Iphepha kanye nokuba khona ngokomzimba kuyaqedwa ngokuvunywa kwekhontrakthi yedijithali, okwethulwa njengokuqamba kwabo kokuqala kokusetshenziswa kwe-mobile. Imodeli yokudayisa esekelwe emivuzweni iyasetshenziswa ukuze kwandiswe kokubili ukujula kobudlelwano namakhasimende kanye nokusebenza kahle kokudayisa.

Igama lephrojekthi : Nextgen SME sales and service model, Igama labaklami : Akbank Service Design Team, Igama leklayenti : AKBANK T.A.Ş..

Idizayini enhle ifanele ukuqashelwa kakhulu. Nsuku zonke, siyajabula ukufaka abaklami abamangalisayo abadala ukwakheka kokuqala nokwenziwe ngezinto ezintsha, ubuciko bokwakha okumangalisayo, imfashini enesitayela nemidwebo yokudala. Namuhla, sikwethulela omunye wabaqambi abaphambili bomhlaba. Bheka iphothifoliyo yomklamo ozuza umklomelo namuhla futhi uthole ugqozi lokuklama kwakho kwansuku zonke.